History

Universal Restoration Services provides complete loss management and restoration services to residential, commercial, industrial, and institutional properties. Universal Restoration Services is committed to expediting the recovery process with the capability to respond to a loss anywhere in the country and the preparedness to commence restoration immediately.

Headquartered in Wheeling, Illinois, Universal Restoration Services assumes accountability for Estimation, Mitigation, Construction, and overall Project Management to ultimately provide comprehensive restoration and loss management services to our customers. Regardless of the magnitude or location of the loss, our business model enables Universal Restoration Services to deploy a team 24 hours a day, 365 days a year.

Universal Restoration Services is an employee-owned company, and presumes that each and every individual shares in the responsibility of the company's personal and professional growth. The Universal Restoration Services business model embodies customer service and value while adhering to absolute honesty and integrity.

Experience

Universal Restoration Services possesses over a century of collective, in-depth restoration and loss management experience, and as a company, has participated in over 35,000 claims. Universal Restoration Services optimizes customer services by investing in technology, training, and education to ensure that only the latest restoration processes and techniques are utilized.

Despite the nature of the loss - fire, water, mold infestation, tornado, hurricane - the Universal Restoration Services recovery team provides hands-on expertise guided by proven Project Management to ensure the smoothest and fastest path back to normalcy. Universal Restoration Services coordinates complex mobilization and possesses logistic expertise both locally and nationally, and follows a proven process when responding to, assessing, and restoring a damaged property. Universal Restoration Services acquires only the industry's top talent for its team, including those with unparalleled expertise in insurance, claims negotiation, construction, architecture, estimatics, mitigation, and project management.

Universal Restoration Services possesses numerous certifications including: